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The S.E.E.D. Institute

I.F.P.A. Aromatherapy Diploma, Massage, Ayurveda & Post-graduate Qualifications/CPD

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T.S.I. Privacy Policy

The S.E.E.D. Institute (hereinafter "TSI", "we", "us", or "our") is committed to protecting and respecting the personal data that we hold. This Privacy Statement describes why and how we collect personal data and provides information about individuals' rights. It applies to personal data provided to us; both by individuals themselves or by others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear prior to collecting any personal data.

Personal data is any information relating to an identified or identifiable living person. When collecting personal data, our policy is to be transparent about why and how we process personal data. The personal data that is provided to us is either provided directly from the individual concerned or is collected (with consent) from third parties such as The I.F.P.A. Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this fair processing statement.

We process personal data for numerous purposes, and, the means of collection, lawful basis of processing, use, disclosure and retention periods for each purpose are set out in the relevant sections below.

Data is processed in accordance with the purpose for which it was collected and may be clarified within written documentation supplied prior to any data processing that may occur.

Services To Individuals

TSI provide a range of services and this includes, but is not limited to, providing Core training, Post-graduate Training (both In-house and Distance-learning), Taster Courses and examinations, some of which lead to professional qualifications and membership of professional bodies/associations.

What data do we collect?

Personal data may include name, contact details, address, medical records (where there is a medical condition), copies of qualifications and certificates, video records of examinations, membership data, bank details and any other specifically relevant data.

How long do we hold it?

We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected. There may also be occasions that will require data to be kept for longer, however, this will typically be for legal purposes. In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it. We will periodically review this data to ensure that it is still relevant and necessary.

Business Contacts

Personal data from our contacts that covers both potential and prior customers, journalists and media contacts, as well as potential and past tutors/staff, is securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it. We will periodically review this data to ensure that it is still relevant and necessary. This information is entered onto the system after contact is made between a staff member of TSI and a business contact individual.

Where personal data on business contacts is held, it is used for a number of purposes as follows:

Personal data that may be stored in the TSI systems include; but are not limited to, name, e-mail address, physical address, job title and details of the initial meeting. In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it.

We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected.

Our Staff/Tutors

We collect personal data from/for our Tutors/Staff as part of the administration, management and promotion of our business activities.

Employment

Where an individual is applying to work for TSI, personal data is collected through the application process. There are a number of purposes for which personal data is collected, including assessment of their potential employment at TSI.

Personal data for applicants is held for as long as necessary in order to fulfill the purpose for which it was collected, or for a maximum of 1 year where those purposes no longer become necessary

Administration and management

We may also use personal data to make informed management decisions and for administration purposes.

Suppliers

We collect and process personal data about our suppliers, subcontractors and individuals associated with them. The data is held to manage our relationship, to contract and mutually exchange services, and in some instances to provide professional services to our clients.

The data we collect may include personal names and contact details.

We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). Data may be held for longer periods where required by law and in order to establish, exercise or defend our legal rights.

Receiving goods and services

We process personal data in relation to our suppliers and their staff as is necessary to receive the required services.

Providing services to our clients

Where a supplier is helping us to deliver professional services to our clients, we process personal data about the individuals involved in providing the services in order to administer and manage our relationship with the supplier and the relevant individuals, and to provide such services to our clients.

Administering, managing and developing our business and services

We process personal data in order to run our business, including:

Security, quality, and risk management

We have security measures in place to protect our clients' information (including personal data), which involve detecting, investigating and resolving security threats. Personal data may be processed as part of the monitoring that we undertake. E.g. automated scans to identify harmful e-mails.

We collect and hold personal data as part of our supplier contracting procedures. We monitor the services provided for quality purposes, which may involve processing personal data.

Regulatory and legal compliance

We are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that we comply with those obligations and those records may contain personal data.

Website and Social Media Platforms

When people visit/use our website/social media platforms, personal data is collected both through our automated tracking and interacting with various forms on the website or social media platforms. Personal data may be collected when individuals fill in forms on our website of social media platforms or by corresponding with us via phone, e-mail or otherwise. This includes information provided when an individual registers to use our website, social media platforms, subscribes to our service or makes an enquiry.

We use cookies to track visits to our website for the purpose of optimising customer experience. These cookies are held and processed by Google Analytics.

Sharing Data

We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.

Personal data held by us may be transferred to:

Location of Processing

Where possible, personal data resides in the UK territory, but may be transferred to or stored at a destination inside the European Economic Area (EEA) where shared with a third party for a legitimate purpose.

Individual Rights

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights as follows:

If you wish to exercise any of these right, please send an e-mail to: info@theseedinstitute.co.uk

Complaints

We hope that you won't ever find cause to make a complaint, however, if you do want to complain about our use of personal data, please send an e-mail; with the details of your complaint to: info@theseedinstitute.co.uk

We will look into and respond to any complaints that we receive.

You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner's Office (ICO). For further information about your rights and how to lodge a complaint with the ICO, please refer to: the ICO website.

Data Controller

For the purposes of GDPR, TSI is the 'data controller'.

If you have any questions about this privacy statement or how and why we process personal data, please contact us at:

Our Head Office address:

Jane Rose (The S.E.E.D. Institute)
74, Bauntons Orchard
Milborne Port
Sherborne
Dorset. DT9 5BP
United Kingdom

If you prefer you can send us a message -

Alternatively, if you would prefer to chat in person please do call us -

This Privacy Policy was updated in September 2023